Have an emergency?
Call  877-852-2532 (TLC CLEAN)

Who is TLC Restoration, Inc.?

TLC Restoration, Inc., has been a leader in property damage restoration in Northern New Jersey since 1996. TLC makes claim management easier for you! Our property restoration team strives to achieve excellence by providing unparrelled service in the following areas: o 24 Emergency service for any type of damage – Wind, Water, Fire and Vandalism o Commercial Drying o Mold Remediation o Structural and Contents restoration o Packing, Moving and Storage of Contents o Board ups and secure Property o Reconstruction

A Philosophy for Achieving Excellence

TLC Restoration believes in achieving excellence through exceptional customer satisfaction. We achieve this by treating our client's personal property and earthly possessions as if they were our own. We dramatically exceed our customers' expectations in order to service our clients properly and alleviate any concerns. A proper TLC Restoration experience for a customer is one that is worry free. We restore our customers' homes and we restore their lives. We are not only our customer's chosen restorers; we are their friend and confidant.

We have constructed our company on basic elemental principles. Trust is the foundation upon which we have built our reputation. Honesty, empathy, and care for our client's concerns are the building blocks. Teamwork is the cornerstone. Cooperation and collective goals are the glue that holds it together.

The achievement of excellence through superior customer satisfaction is a collective effort. It is attained through a collective pervasive concern as it pertains to our customer. TLC Restoration's success is a reality due to a unified team effort and diverse family. Through unity, we achieve our goals. Through diversity, we achieve our success.

A Mission Statement - Achieving Excellence

The members of TLC Restoration's team are committed to creating customer cheerleaders on every project through quality work, exceptional service and professional, timely communication. We treat our client's property and possessions as if they were our own.

We provide a great work environment for all of our team members, which allows for professional development and career advancement. TLC Restoration provides clear job expectations, challenging performance standards, and honest, timely and clear responses.

TLC Restoration is honest and caring. Here, exceptional service is our standard. TLC Restoration is an external company that sets our policies and procedures around the convenience and needs of our clients.

At TLC Restoration, we provide an environment in which all of our team members are involved in the advancement and development of the company. Everyone has the ability to assist in making decisions that affect our service and the final product.

The members of TLC Restoration understand that work should be fun. A sense of humor, celebration, excitement and a passion for life are essential in our daily work. A sense of joy, fun, laughter, and play is not unprofessional and unintelligent. It is in fact the essence of success in our organization.

Note: The above-mentioned statement was developed with the input of all of the TLC Restoration team members at the time of its creation. It reflects the goals, values and desires of all members of the TLC Restoration family.

Have an emergency? Call our 24/7 Emergency Hotline: 877-TLC-CLEAN